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European Lean Educators Conference 2016

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This year’s European Lean Educators Conference (ELEC) was hosted over two days by The University of Buckingham. There were nine keynote speakers, 32 presentations, and more than 130 attendees representing 14 different countries. Many of these were new faces to us, and came not only from higher education institutions, but also industry, healthcare, and the public …

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Kipling Checklist

Six Honest Serving-Men

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Accompanying one of Rudyard Kipling’s most well-known stories (The Elephant’s Child) is one of his best – and my favourite – poems. It begins like this: I Keep six honest serving-men: (They taught me all I knew) Their names are What and Where and When And How and Why and Who. Kipling is far from the …

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LH Martin Institute Conference 2016

Service Improvement and Innovation in Universities Conference

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This year’s LH Martin Institute ‘Service Improvement and Innovation in Universities Conference’ was held at the Pullman Hotel King George Square, Brisbane, Queensland, Australia. The conference, which ran over 11 and 12 August 2016, got me thinking about more than service improvement and innovation. It got me thinking about the future, the future of universities obviously, …

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Network for Change and Continuous Innovation 2016

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A brilliant conference: great people, illuminating presentations, and all in a fabulous city. The NCCI Annual Conference ran from 14 to 16 July. The venue this year was the Hyatt Regency in Montreal. While many delegates were from Canada and the USA, probably every province and state, there were also a number of us from …

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The Content Marketing Academy Annual Conference 2016

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I’ve just been to the best conference ever. Okay, let me clarify. Lean conferences are pretty special, and at them I learn a lot and meet loads of great people. But this year’s Content Marketing Academy annual conference was something else. Check it out at here. As well as meeting some fantastic people, I learned …

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