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By: Chloe Lamb

Hello and welcome back! With Phase 2 commencement being considered we are transitioning away from our working from home series in hope of some change. As aforementioned in previous blog posts, organisation is key when returning to work in the office from working at home whilst some business members may still remain at home working. To ensure efficiency and productivity within these uncertain times the use of a process library may support this.

What is a process library?

This is a method of organising and managing business processes including processes, documents and work instructions. Whilst the process library stores documents, they also contain process maps (planning and management tool that visually describes the flow of work) that describe the tasks which need to be performed by the business. In addition, process maps describe deliverables produces, process workflow, employee roles and responsibilities. Process libraries ensure consistency and uniformity of how tasks are carried out by each of the business members.

 

Positives

  1. Allows efficiency

Process libraries are firstly very easy to use and often have automated backups. By making processes easily accessible to all business members, business processes can be carried out quicker and so ultimately reducing waste, a key principle of lean working.

Process libraries also have mobile access therefore can be accessed easily and quickly from anywhere via smartphones and tablets.

 

  1. Retention of knowledge

Knowledge can be retained within the business and not within individual business members. This ensures regardless of the turnover of employees the knowledge of business processes can remain within the business to be learnt by incoming business members.

 

  1. Cost-effective

For education institutions specifically process libraries can eliminate paper-based processes allowing for improved productivity, reduced operational cost and the elimination of wasted time.

 

Negatives

  1. Risk of hacking

Process libraries can be both online and offline, each having their own pro’s and con’s. Data which is stored within process libraries offline risk cyber hacks and the exposure of valuable business knowledge.

 

  1. Internet requirement

Online process libraries eliminate the risk of cyber hacks however, online systems require high-speed internet connectivity which removes the benefit of having mobile/easy access to knowledge stored within the library.

 

We continue to offer help to our clients and deliver our services remotely therefore, if you would like to find out how we can help your business please contact us!

 

References

EduSys. (2019). Disadvantages of Library Management System – Online vs Open Source. Available: https://www.edusys.co/blog/library-management-system.

Fagan, B. (2018). How a Process Library Can Solve Business Efficiency Problems. Available: https://www.processexcellencenetwork.com/business-process-management-bpm/articles/how-a-process-library-can-solve-business.

Lucidchart. (n.d.). What is Process Mapping. Available: https://www.lucidchart.com/pages/process-mapping.

 O’Berry, D. (2015). Keep Your Processes Organized In a Process Library.Available: https://www.quickbase.com/blog/keep-your-processes-organized-in-a-process-library.

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