We have written or contributed to, and our work has been referenced in, a number of publications concerning Lean thinking, particularly in the higher education sector.


Our very own mini-guide on the Lean journey as undertaken in St Andrews. A short summary of our history, the methods we have deployed here, as well as nationally and globally, and the success that has stemmed from that across the various sectors we have encountered. Lucky readers can download this book entirely free of charge here.





Bill Balzer’s 2nd edition of Lean Higher Education: Increasing the Value and Performance of University Processes provides the understanding and the tools required to return education to the consumers it was designed to serve – the students. It supplies a unifying framework for implementing and sustaining a Lean Higher Education transformation at any institution, regardless of size or mission. We were very pleased to be asked to contribute to this highly regarded sector-leading book.




Lean Culture in Higher Education by Lean practitioner and academic Dr Justyna Maciąg of Jagiellonian University, Krakow, Poland, deepens the understanding of cultural conditions for implementing organisational and process changes in higher education institutions. Developing the humanistic and critical trend in Lean management research, it aims to define the notion and maturity of a Lean culture in higher education institutions as well as to determine its key dimensions and descriptions in the light of adopted ontological and epistemological assumptions. This book defines the notion of Lean Culture, proposes a model to assess its maturity, determines conditions for its implementation, and presents the tools of the Lean management model in a university.


The Routledge Companion to Visual Organization, edited by Emma Bell, Samantha Warren and Jonathan E. Schroeder, provides a comprehensive insight into the ways in which organisations and their members visualise their identities and practices and how they are viewed by those who are external to organisations, including researchers. Our contribution, which forms part of chapter 19 written by Nicola Bateman and Sarah Lethbridge, looks at the work we did with our Web Team to help them to manage their workload.




Torbjorn Netland and Daryl Powell’sThe Routledge Companion to Lean Management is an academically rigorous overview of the field of Lean management techniques and practices and introduces their application in industries from academic, through to production and sales. A key feature of this book is that it provides an extensive corpus of contributions from Lean experts and scholars, and we feature as a case study in Steve Yorkstone’s chapter, ‘Lean Universities’.




In their contribution to the Leadership and Governance in Higher Education: Handbook for Decision-Makers and Administrators journal, Becoming a Lean University: the case of the University of St Andrews, our Managing Director Mark Robinson, and Steve Yorkstone, Business Improvement Consultant at Edinburgh Napier University, the means by which Lean is introduced to a University is discussed through the prism of the ‘St Andrews Model’, underscoring the way that the approach can be adapted to each institution/sector.




Professor Zoe Radnor’s and Giovanni Bucci’s Analysis of Lean Implementation in UK Business Schools and Universities was the first academically rigorous investigation of the application of Lean in the higher education sector. The analysis was undertaken using a case study approach of five diverse Higher Education organisations, of which the University of St Andrews was one. 




Lean for Librariansa Taylor and Frances FreeBook, is an excellent contribution to the field that demonstrates the relevance of Lean thinking for libraries and how many across the UK are already reaping  the associated benefits of its implementation. Each of the main components of Lean are outlined and accompanied by real case studies from libraries, one of which, chapter 6, outlines spoke our work with the University of St Andrews Library.



Based on two core pieces of research conducted in 2016 by the Universities and Colleges Information Systems Association based in Oxford, Establishing Process Improvement Capability in an HE environment is a report that builds on understanding of efforts underway at UK Universities to embed and implement process improvement capability and Lean thinking more broadly. One of the case studies utilised is that of the Lean journey here in St Andrews, charting both initial setup through to ‘business as usual.’




Authored by Dr Vincent Wiegel, Professor of Lean and World Class Performance at HAN University of Applied Science, The Netherlands, Lean in the Classroom is a comprehensive book that focuses on the surging usage of and interest in Lean philosophy and principles within the education sector, and seeks to introduce a holistic joint framework to allow schools, teachers and boards to utilise this to promote efficient support processes in education.





Global Lean for Higher Education: A Themed Anthology of Case Studies, Approaches, and Tools, 1st Edition (Hardback) book coverEdited by Business Improvement Consultant, Stephen Yorkstone (Edinburgh Napier University), Global Lean for Higher Education is an excellent contribution that examines application of Lean thinking at a diverse range of higher education institutions, both in terms of age with universities as young as 50 and as old as 800 years represented, as well as in terms of location. A demonstration of how antithetical HE can feel to the implementation of practices derived from manufacturing, but how getting to grips with the idiosyncrasies of institutions can harness the best of their dynamism. Chapter 11 is our contribution and centres on the use of  the strategic planning tool BOSCARD.