In this section you will find information about some of the most commonly used tools in Lean and change management. In addition, we have included a number of downloadable resources. Whilst you are free to use them, we do ask that you credit us or the appropriate authors when you do so.


Quad of AimsEstablishing aims of a Lean Continuous Improvement project.


SIPOC: A tool used to determine the inputs and outputs of a process.


5S: Organisation tool.


RRS AnalysisAn analysis tool used to help decide where improvement efforts should be focused.


Blame-o-meter: This tool is for root cause analysis in order to identify how and why the issue occurred, and the steps needed to ensure it does not happen again.


Wall of (no) excuses: Tool that serves as an antidote to the negativity expressed in the Wall of Excuses.