Mark Robinson

Managing Director

Mark, Managing Director of St Andrews Lean Consulting and Director of Lean at the University of St Andrews, has considerable experience of the practical application of Lean in education and other sectors. He has run Lean seminars and workshops, delivered Lean training, facilitated Lean process improvement events and advised on the establishment of Lean Teams at colleges and universities in e.g. Australia, Dubai, Germany, Ghana, Ireland, Malaysia, New Zealand, Saudi Arabia, the UK, and the USA. Outside of the education sector, Mark has taken the University of St Andrews’ approach to Lean, which he co-developed, to the charity, government, law, medical research, philanthropy and retail sectors, both in the UK and internationally.

When not at work Mark, a keen traveller, enjoys visiting historic and cultural sites, and engaging in outdoor pursuits with his family.


Explore Mark’s work here 

Email Mark at [email protected]

Phone Mark on +44 (0) 1334 466 021 or +44 (0) 7703 886 420

Connect with Mark on Linkedin

Email Mark Robinson

Tim Washington


Tim was instrumental in the establishment of Lean at the University of St Andrews; he is a highly experienced operational excellence consultant with over 30 years experience. Tim is an engineer by training having started his career in the manufacturing sector. Since becoming a management consultant, he has worked in a broad range of sectors, including manufacturing, financial services, nuclear, higher education and central/local government.

Tim’s consulting work is typically directing, managing and working on major transformation projects covering operations strategy development and implementation, Lean design, training and implementation, and business process engineering. He has carried out many successful assignments in both the public and private sectors in both the UK and abroad in countries such as Brazil, Italy, Germany, Holland, Belgium and USA.

Outside of work, Tim’s interests include long distance running and cycling, restoring an old Land Rover, classical and brass band music and exploring the country in a motorhome.

Email Tim Washington

Keith Millican

Chairman and Programme Director

Keith has a keen interest in process improvement and company turn around, skills which he has applied in every role he has held. Keith has had many roles and was appointed  Group Finance Director of SOI Group in April  2009. This role includes responsibility for all commercial aspects of the Group including financial management, treasury, IT and HR.

Following a variety of roles in Audit and Corporate Finance with PWC and Lloyds Bank Plc, he moved into industry where he held senior global management positions within the international packaging sector with Borden Inc, Lawson Mardon and Alusuisse – Lonza Group. Other previous roles involved the reconstruction of two large private equity investments.

Keith holds an M.A.(Hons) in Accounting , is a Fellow of the Institute of Directors and is a Chartered Accountant and a Chartered Director.

Email Keith Millican

Chloe Lamb

Business Development Associate

Chloe is in her final year of her undergraduate BSc in Marine Biology. Originally from Edinburgh, Chloe started her studies at St Andrews in 2017 and aims to carry out a master’s degree at the University of St Andrews after graduation. Chloe’s role involves expanding our blog and social media presence in addition to the development of training materials and business relations. Out with work Chloe enjoys staying active through swimming and scuba diving as well as furthering her studies through online courses.

Email Chloe Lamb

Nicola Balloch

Business Development Associate

Nicola is completing her MSc in Psychology. Originally from Glasgow, Nicola moved to St Andrews in 2013. Nicola is responsible for expanding our blog and social media presence, assisting in the development of training materials and managing our contacts. In her free time, she enjoys reading, cooking, and walking.

Email Nicola Balloch

Blake Purchase

Business Development Associate

Hailing from Somerset, Blake is an International Relations MPhil Candidate and Postgraduate President at the University of St Andrews. Blake joined the team in May 2019 and as Business Development Associate, he is responsible for developing awareness of cross-cultural business practices, as well as for expanding our blog and social media presence. He is an avid traveller, a keen linguist and enjoys hiking and sailing. Blake holds a BA in Politics with German.

Email Blake Purchase

Joe Richards

Group Financial Controller

Joe joined St Andrews Lean Consulting as part of SOI Group team in September 2017 as Group Financial Controller and is responsible for the finance team.

Joe  brings with him extensive management and statutory accounting experience of working with growing companies. Before joining the group, Joe worked for RSM a leading provider of audit, tax and consulting services to middle market leaders. Joe is a qualified Chartered Accountant.

Email Joe Richards


Nicole Stewart

Management Accountant

Nicole works closely with the Group Financial Controller and the individual operating companies. As  a Management Accountant she helps prepare, develop and analyse financial information so that each organisation’s management can make well-informed decisions. She is responsible for maintaining financial policies and management information systems, as well as providing a high-quality support service to management colleagues on all aspects of finance. Nicole joined us from DoubleTree by Hilton where she worked in hospitality. Nicole holds the MAAT qualification and is currently a candidate for the  ACCA qualification.


Email Nicole Stewart

For all enquiries please get in touch

Contact Us